Open Journal Systems

Quality Assurance Information System-The Case of the TEI of Athens

Anastasios Tsolakidis, Manolis Chalaris, Ioannis Chalaris

Abstract

In this article we propose a framework for the quality assurance of a higher educational institute including all the relevant roles and responsibilities of the administration hierarchy. The proposed approach is based on a four layers architecture, which consists of data collection, data mining, decision support, and the monitoring of the KPI’s. The framework integrates various data mining techniques with business process modeling methods in order to support the quality assurance of the institute.

Keywords

Higher Education Institution, Quality management, Management information system, Knowledge management

References

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Full Text: PDF

DOI: 10.18780/jiim.v2i1.3062

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