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Determining institutional discrepancies for ERM software applications

Özlem (Gökkurt) Bayram, Fahrettin Özdemirci, Taylan M. Güvercin


This paper is aimed at finding out the preferential criteria in determining institutional discrepancies for Electronic Records Management (ERM) software development. The research objectives include: a) definition of the basic factors determining discrepancies in ERM applications, and b) how the basic factors should managed in ERM projects.
In ERM applications, a comparative study has been carried out in order to see which functions occurred according to different institutional needs and to determine the basic factors forming the discrepancies between selected institutions. Effective parameters variant to institutions are determined according to the discriminant analysis on project phase.
Türksat has not as much diversity as Ankara University in business processes, and it differs from other public institutions because of its incorporated society. Undersecretariat of Treasury is a typical public institution and its business processes and records flows are more appropriate to be standardized. In the transition process to ERM, not only institutional necessities and discrepancies, but also an opportunity for working scalable and flexible software allowing operating these elements has importance. The differences in organization system and management policies and the growths of incoming-outgoing records of institutions necessitate different structuring in ERM applications.


Electronic records management, Electronic records management systems, Electronic records management projects, Organizational structure, managerial factors, organizational policy, Organizational recordkeeping, Ankara University


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DOI: 10.18780/jiim.v2i1.3059


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